BASIS

Basic insurance with free choice of doctor

Stay independent: BASIS, Helsana’s standard health insurance model, gives you a free choice of doctor throughout Switzerland. If necessary, you can go straight to a specialist and save time.

Advantages of BASIS

  • Choice of doctor nationwide

    Choose a suitable doctor for each medical concern yourself.

  • Direct access to a specialist

    Go straight to a specialist if necessary. No need to go via your general practitioner.

  • Around-the-clock medical advice

    The Medi24 Telemedicine Centre can advise you on medical questions free of charge – even on weekends: 0800 100 008.

Benefits of basic insurance

This is what basic insurance in Switzerland covers – no matter which model you choose.

Frequently asked questions about BASIS

With BASIS, you decide for yourself which medical professional you see in every case. Your choice of doctor is limited in hospital. For more freedom of choice and access to the head physician, you need hospital insurance or PRIMEO. With PRIMEO, you can choose your doctor at our partner clinics, even for outpatient procedures.

Yes. This freedom to choose a doctor applies to children too – with BASIS, you are free to choose your paediatrician.

Display all questions

Our models

Five basic insurance policies, each with their own advantages. Find the model for you.

  • BeneFit PLUS General Practitioner

    General practitioner model

    • Access to a GP practice of verified quality
    • One contact for all health-related issues
    • Generous premium discount
    • For those who value personal contact
    Discover advantages

  • BeneFit PLUS Telmed

    Telmed – telemedicine model

    • 24/7 binding advice by phone and video
    • Fast assistance at partner pharmacies – free of charge
    • Generous premium discount
    • For those simply looking for round-the-clock advice
    Discover advantages

  • BeneFit PLUS Flexmed

    Combine general practitioner, telemedicine and pharmacy

    • Get an expert assessment directly in the app
    • Mix and match general practitioner, telemedicine and pharmacy
    • Generous premium discount
    • For those who value a digital and flexible service
    Discover advantages

  • PREMED-24

    Medical advice over the phone first

    • 24/7 medical advice as a first step
    • Fast assistance at partner pharmacies – free of charge
    • Attractive premium discount
    • For those looking for advice but who want to remain independent
    Discover advantages

  • Current product

    BASIS

    Free choice of doctor

    • Free choice of doctor for every treatment
    • Standard model without restrictions
    • Optional medical advice by phone
    • For those who want to remain independent

More protection for your health

Expand your basic insurance cover with the supplementary insurance that best suits you.

  • COMPLETA

    Comprehensive everyday and travel cover

    • CHF 300 for glasses and contact lenses
    • CHF 200 towards gym membership
    • Vaccinations, complementary medicine and coverage abroad
  • PRIMEO

    Exclusive treatments

    • Free choice of doctor and private comfort as an outpatient
    • Innovative diagnostic and treatment methods
    • Generous benefits for medical check­ups
  • HOSPITAL Semi-Private

    Better hospital benefits

    • Two-bed room, semi-private ward
    • Unrestricted choice of hospital and doctor
    • Expert second opinion included
More supplementary insurance

Downloads

Do you have questions?

We're here to help.

Contact us